Abstract: The "Complaint Registration App for e-governance" is a revolutionary computer application aimed at empowering citizens by making the easy registration and monitoring of complaints with government departments or private bodies a reality. By offering a friendly interface, the application makes it easy for users to provide vital information regarding their complaints, such as the type of complaint, the location, and relevant information or documentation. The application features a number of features designed to make complaint submission easier, enhance communication between people and the organization, and generally improve the user experience.Some of the key functions of the application are real-time reporting of status, automatic alerts, and a secure environment for exchanging confidential information. All these functions complement each other to ensure that people are well-informed about the status of their grievances, and this helps to instill transparency and confidence in the settlement process. The application also provides multilingual support for enabling a wide range of users.The application uses the latest technologies and frameworks like React, HTML, CSS, JavaScript, and server-side programming languages to build a smooth and interactive user experience. By combining these technologies, the application offers a strong and scalable solution that can be easily customized to suit the requirements of various organizations and jurisdictions.The "Complaint Registration App for e-governance" is conceived to enhance the effectiveness and efficiency of the complaint filing process to ensure that the grievances raised by people are settled in a timely and thorough manner. Through encouraging a culture of responsiveness and accountability, the app seeks to reduce the gap between people and institutions, eventually leading to improved governance and enhanced delivery of public services.
Keywords: Transparency, Efficiency, Accountability, User-friendly, Real-time updates
Copyright Form